We send via Australia Post eparcel. All parcels require a signature on collection. Free standard shipping is offered for all Australian orders only over $99. Under $99 there is a flat rate of $9.99 per parcel. We also offer a $18.95 Express Post option. We use Australia Post and Sendle as postage services. It is our discretion of which serve is used based on order value and suburb where the parcel is being sent to. Please note, at certain promotion times, including Express Post upgrade, free shipping may not apply.
We will not cover the cost of postage for parcels sent back to us delivered in error due to the incorrect address given or not collected from your LPO in time. Please double check your address, including suburb and postcode. We are not responsible for packages that go astray due to wrong postal addresses given. A re-delivery fee will be charged.
We ship worldwide.
Free Shipping Promotion over $99 does not apply for International orders.
0.0 - 500g - $23.00
500g - 2kg - $40.00
2kg - 3kg - $55.00
3kg - 5kg - $79.95
Although a large country, Australia is very far from the rest of the world and we have tried to keep our shipping costs down. We are not responsible for packages that go astray due to wrong postal addresses given. We cannot guarantee delivery within a set time frame due to various postal systems. Delivery time frames can vary from 10 days to 3 weeks, depending upon location. Please note that Kakadu Plum Co. is not responsible for any duties or taxes charged by your country of shipping. Deliveries may be subject to random custom checks.
Click + Collect
We now offer Click + Collect for local Melbourne customers. Orders are available for pick up at 17/95 White Street, Mordialloc, Vic 3195.
If this is an option you would like to select, please leave a note stating Click + Collect and our team will be in touch via email when the order is ready for collection.
Heat Policy For Chocolate
Kakadu Plum Co. does not cover or accept any responsibility for heat damage as a result from freight. We suggest you order and pay for Express Post shipping if ordering during conditions of 28c or higher. We take special care in packaging chocolate during hot conditions, but unless selected, we ship via Standard Parcel Post.
Please don't be shy. Send us an email to firstname.lastname@example.org and we will be here to help.